《妈妈的土豆沙拉(英文版)》由Regina M. Stockus著:according to the challenge,opportunity and focus of this treatise, I hope to clarify and shed some light on the following issues :
· To identify what sets each of us apart, which will spur us to do greater things.
· To discover what makes us happy and then motivates us to do something well.
Preface
Introduction
Chapter 1 Observations
Chapter 2 Discretionary Effort Exemplified
Chapter 3 The Human Element
Chapter 4 Is It Up to Management or One's Self
Chapter 5 TheConcept of Love
Chapter 6 Total Quality Management (TQM)
Chapter 7 The Human Element andCase Studies
Case Study 1 Human Resource Management(HRM) at McDonald
Case Study 2 International Human Resource Management (IHRM)
Case Study 3 IHRM at Ford MotorCompany
Chapter 8 Personal Growth
Chapter 9 What Is Personal Satisfaction
Chapter 10 Employee Engagement
Chapter 11 Cultural Intelligence
Case Study Disneyland Shanghai
Chapter 12 Enhancing Personal Growth
Chapter 13 Putting It All Together
Conclusion
Appendices
Appendix 1 Kempinski HotelCorporation
Appendix 2 How to Make Mom's Potato Salad
Appendix 3 TQM in Pictures