《实用英语口语(旅游饭店篇)》面向大学二年级旅游及饭店管理等相关专业学生，旨在培养其相应的英语交流能力，其中Section A涉及旅游活动中的交通、观光、文化习俗等环节；Section B涉及旅游饭店中前台、客房、餐饮等部门的管理与交流活动。

Section A For Staff in Tourism
Unit One Transportation
Unit Two Sightseeing
Unit Three Cultures and Customs
Unit Four Shopping
Unit Five Problems & Emergencies Handling

Section B For Staff in Hotel Service
Unit One Front Office
Unit Two Housekeeping Department
Unit Three Food and Beverage Department
Unit Four Other Departments
References